privacy policy

Privacy Policy
In the following, the terms “we”, “us” or “ours” refer to Pyongyang Travel (owner André Wittig, Marchlewskistraße 95, D-10243 Berlin) while “you”, “your” or “you” relate to the rights and obligations of the customer or the requester. The Democratic People’s Republic of Korea is synonymously called “DPRK”. “KITC” refers to the tour operator, the Korea International Travel Company. “PYT” refers to Pyongyang Travel.


Who we are
Pyongyang Travel is a travel agent licensed to resell and promote Korea International Travel Company (KITC) travel to the Democratic People’s Republic of Korea (DPRK). All tours are designed, managed and operated only by KITC.


The subject of data protection is your personal data. In accordance with Article 4 No. 1 GDPR (General Data Protection Regulation), these are all information relating to an identified or identifiable natural person. Below we inform you about the use and collection of your personal data. If you have any questions, please contact us at


Use of your personal data
We assure you that we protect your data from unauthorized access by third parties and that we do not use them for any other purposes than those listed below.


Arranging travel
If you contact us by phone, e-mail or mail for the purpose of a travel offer, we use your specified telephone number, address or email address to provide you with a travel offer


Booking travel
When booking a trip we need your personal information, such as: First and last name, complete address, date of birth, telephone number, e-mail address, name of the employer, details of the professional sector, address of the employer and telephone number of the employer. The collection, processing and use of your personal data complies with Art. 6 (1) (b) GDPR. Your data will be stored exclusively on servers within the European Economic Area (EEA) and only as long as required by law.


Your personal data will be forwarded to Korea International Travel Company (KITC) and Air Koryo to book your trip. These forward your data to the DPRK embassies in Beijing and Berlin so that your DPRK visa or entry visa can be issued. After the trip, we use your email address to send you a feedback email.


We assure you that we use this information only for booking your travel / application for your North Korea visa. We process the data according to the existing legal regulations with the highest degree of confidentiality.


Get feedback after the trip
After the trip, we usually send you a feedback email to check the quality of the travel we offer. In the e-mail we ask you to briefly describe your travel impressions. We use your feedback only with your permission and, if desired, anonymized on our website. Furthermore, we may forward your feedback to the North Korean tour operator KITC in case it contains suggestions for improvement.


When you visit our website, you may visit it anonymously, however, details of your visits to our website, such as IP addresses, may be saved for a limited time to collect anonymous statistics about the behavior of visitors to the site. An evaluation or use of this personal data takes place for no other purpose. Our website may contain links to websites of other providers, to which this privacy policy does not extend.


Cookies are used to store information associated with a website locally on the computer for some time and to re-transmit it to the server upon request. This allows the user to customize the website for themselves, eg. the language and font size or the design of the website in general. We use cookies for the operation and comfort of using our website, as well as for the analysis of the use of our website to optimize it.


We also use third-party analytics tools based on our legitimate interests (i.e. interest in the analysis, optimization, and economic operation of our online offering within the meaning of Art. 6 (1) (f) GDPR).


Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Use is made on the basis of Art. 6 para. 1 sentence 1 lit. f. DSGVO. Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of the website such as

  • Browser type / version,
  • used operating system,
  • Referrer URL (the previously visited page),
  • Host name of the accessing computer (IP address),
  • Time of server request,

are usually transferred to a Google server in the US and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We have also extended the code “anonymizeIP” on this website to Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website to the full extent.
In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set which prevents the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
For suggestions on how to use the opt-out cookie, please visit:
We continue to use Google Analytics to analyze data from Double-Click and AdWords for statistical purposes. If you do not want to do this, you can disable it through the Ads Preferences Manager (
For more information about privacy related to Google Analytics, see the Google Analytics Help Center (
PYT may send newsletters, e-mails and other electronic notifications with promotional information (hereinafter referred to as the “newsletter”) only with the consent of the recipient. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users.
Double opt-in and logging: Registration for our newsletter is done in a so-called double-opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements.
Termination or revocation – You can cancel the receipt of our newsletter at any time, so revoke your consent. A link to cancel the newsletter can be found at the end of each newsletter.
Contact form
On our website there are contact forms, which can be used for electronic contact. If a user realizes this option, the data entered in the input mask will be transmitted to us and saved.
The processing of personal data from the input mask serves us exclusively for processing the contact. The data is used for specific purposes only.
The other personal data processed during the sending of a request via a contact form on our website is intended to prevent misuse of the contact form and to ensure the security of our information technology systems.
Your rights
Information, correction, deletion, blocking, right of objection, data portability

  • You are entitled according to Article 15 GDPR to obtain extensive information from us about the personal data stored on your person.
  • According to article 16 – 18 GDPR, you can request from us at any time the correction, deletion and blocking of individual personal data.
  • According to Article 20 GDPR you have the right to data portability.

Furthermore, you can exercise your right of objection at any time without stating any reasons and change or revoke an informed consent agreement with effect for the future. You can send the cancellation either by post, by e-mail or by fax to us: E-Mail: / Post: Pyongyang Travel, owner A. Wittig, Marchlewskistraße 95, D-10243 Berlin


We further point out that under Article 77 of the GDPR, you have the right to complain to the relevant supervisory authority if you believe that the processing of your personal data is unlawful. The supervisory authority responsible for us is:
Berlin Commissioner for Data Protection and Freedom of Information, Friedrichstr. 219, 10969 Berlin, Tel .: +49 30 13889-0, Fax: +49 30 2155050, E-Mail:


We assure you that we protect your data against the unauthorized access of third parties and do not use for any other than the purposes mentioned above.


Privacy policy and privacy practices may change on an ongoing basis, so we may need to continually update this privacy policy to comply with the new terms.


Pyongyang Travel, May 20th 2018